718sp Frequently Asked Questions

718sp strictly enforces a minimum age of 21 years for all account holders. This requirement is a non-negotiable condition of our international gaming licence. During KYC verification, you will be required to submit a valid CNIC or passport confirming your date of birth. Accounts found to have been registered by individuals under 21 are closed immediately and all associated balances are forfeited.

718sp requires a government-issued photo ID (CNIC or passport), a proof of address dated within the last three months, and confirmation of your payment method — for example a screenshot of your JazzCash or EasyPaisa wallet showing your name and number. In some cases, source-of-funds documentation may also be requested. Documents can be uploaded directly through your account dashboard.

No. 718sp permits exactly one account per person, household, device, and payment method. Multi-accounting is a serious breach of our Terms and Conditions. If duplicate accounts are detected, all accounts involved will be closed and any balances held within them — including winnings — will be forfeited. If you have accidentally created a duplicate, contact support immediately.

Visit the 718sp login page and click "Forgot Password". Enter your registered email address and you will receive a secure password reset link within a few minutes. If you no longer have access to that email, contact 718sp live chat support with your registered mobile number and CNIC for assisted recovery. For security reasons, 718sp cannot reset passwords via social media or unverified channels.

To permanently close your 718sp account, contact our live chat or email support team and request account closure. Before closing, any available real-money balance will be processed to your registered withdrawal method. Pending bets at the time of the request continue to be settled normally. Account closure requests are processed within one business day of identity confirmation.

Log into your 718sp account, go to the Cashier section, and select JazzCash as your deposit method. Enter the amount you want to deposit in PKR and confirm. You will receive an approval prompt in your JazzCash app — authorise the transaction and funds appear in your 718sp balance instantly. JazzCash deposits are processed in real time with no fees charged by 718sp.

Yes, EasyPaisa is fully supported on 718sp. The process is identical to JazzCash — select EasyPaisa in the Cashier, enter your PKR deposit amount, and confirm through the EasyPaisa app. Deposits are credited instantly. The EasyPaisa wallet used must be registered in your own name; third-party wallet deposits are not permitted under 718sp's payment policy.

The minimum deposit on 718sp is Rs 100, making it accessible for Pakistani players across all budgets. The minimum may vary slightly depending on the payment method chosen — JazzCash and EasyPaisa typically support Rs 100, while bank transfers via HBL, UBL, or Meezan Bank may have a slightly higher minimum. Always check the current limits displayed in the 718sp Cashier at the time of deposit.

718sp targets same-day processing for JazzCash and EasyPaisa withdrawals — typically within four hours during business hours. Bank transfers to HBL, UBL, Meezan Bank, and other Pakistani banks take one to three business days. All withdrawals require completed KYC verification and are subject to standard anti-money laundering checks. Unusually large withdrawals may require additional source-of-funds confirmation, which can extend processing time.

718sp does not charge any fees on deposits or withdrawals. However, your bank or mobile wallet provider — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — may apply their own transaction charges on their end. These third-party fees are outside 718sp's control and responsibility. We recommend checking your provider's fee schedule if you notice any deductions on the payment provider side.

No. For security and anti-money laundering compliance, 718sp requires all withdrawals to be sent back to the same payment method used for deposits. You cannot withdraw to a third party's JazzCash wallet, a different bank account, or any payment method not previously used to deposit. This policy protects Pakistani players by ensuring funds always return to a verified, player-owned account.

718sp offers 500+ certified slot games from internationally recognised game studios. The catalogue includes classic 3-reel slots, modern 5-reel video slots with multiple paylines, and progressive jackpot slots where prize pools accumulate across all players. All slot games on 718sp run on independently audited RNG software, with published RTP percentages visible on each game's information panel.

Yes, cricket betting — including Pakistan Super League (PSL) fixtures — is one of 718sp's most popular features. You can place pre-match bets and in-play bets on PSL games, international Test matches, ODIs, and T20Is involving Pakistan. Markets include match winner, top batsman, total runs, and many more. All cricket bets are settled according to official results from the relevant governing body.

All casino and slot games on 718sp use certified Random Number Generation (RNG) software that has been independently tested and approved by accredited gaming testing laboratories. Published Return to Player (RTP) percentages reflect long-run statistical averages verified by these independent auditors. 718sp's international gaming licence also requires regular platform audits. Players can request game-specific fairness information through the 718sp support team.

718sp is fully optimised for mobile browsers on both Android and iOS devices. The platform uses responsive design technology, meaning the full game catalogue — slots, live casino, cricket betting, Super Wheel, Dragon Gate — is accessible from any smartphone or tablet without downloading a separate app. Many Pakistani players use 718sp daily on their phones in Karachi, Lahore, Islamabad, and Faisalabad without any performance issues.

718sp's live casino section features real dealers streamed in high definition directly to your screen. Available games include Live Baccarat, Live Roulette (multiple variants), Live Blackjack, Live Teen Patti, and dedicated live game show titles. Sessions run around the clock, so Pakistani players can join a table at any hour. Live dealer games are streamed from professionally certified studios with fully licensed dealer teams.

718sp offers a welcome bonus to new Pakistani players on their first deposit. The current welcome offer details — including the deposit match percentage, maximum bonus amount in PKR, and any free spins included — are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn.

A wagering requirement is the number of times you need to bet your bonus amount before it converts to withdrawable cash. For example, a Rs 1,000 bonus with a 30x wagering requirement means you need to place Rs 30,000 in qualifying bets before withdrawing bonus-related winnings. 718sp specifies the wagering multiplier for each promotion in its individual promotion terms. Wagering progress is tracked in real time in your account dashboard.

All bonuses issued by 718sp have an expiry date. Where a specific expiry is not stated in the individual promotion terms, the default expiry period is 30 calendar days from the date the bonus is credited to your account. If you do not complete the wagering requirement before the expiry date, both the remaining bonus balance and any associated winnings will be forfeited automatically by the system.

718sp rewards regular players through an ongoing loyalty programme. As you continue playing across casino games, slots, and sports betting, you accumulate loyalty points that can be exchanged for bonus credit or other rewards. Active players may also receive personalised offers, reload bonuses, and cashback promotions. Full details of the current loyalty programme structure are available in the promotions section of your 718sp account.

718sp operates under an international gaming licence issued by a recognised gaming regulatory authority. This licence requires 718sp to maintain standards around player protection, fair gaming, financial security, and responsible gambling — all independently audited. Players are responsible for verifying that accessing online gaming is permissible under the laws applicable to their specific location. 718sp does not fabricate or misrepresent its licensing credentials.

718sp provides a full suite of responsible gaming tools directly in your account settings — no support ticket needed to activate them. These include daily, weekly, and monthly deposit limits; loss limits; session time limits; reality check reminders; temporary cool-off periods (24 hours, 7 days, or 30 days); and permanent self-exclusion. All limits are applied immediately upon activation and cannot be reversed early. Responsible gaming is a core part of 718sp's international licence obligations.

To self-exclude, go to the Responsible Gaming section of your 718sp account settings and select your preferred exclusion duration — options typically include 6 months, 1 year, or permanent. The exclusion is applied immediately. During the exclusion period, your account is locked and cannot be accessed regardless of your later preference. Any attempts to re-register a new account during an active exclusion will be blocked. You can also request self-exclusion directly through 718sp live chat.

If gaming is affecting your finances, relationships, or daily life, 718sp encourages you to act immediately. First, log into your account and set a deposit limit or activate a cool-off period right now — it takes less than a minute. Then contact 718sp's 24/7 live chat support for a confidential conversation about your options. Talking to a trusted family member or seeking guidance from a mental health professional in Pakistan are also important steps. Gambling involves real financial risk — please play responsibly. More guidance is available on the Responsible Gaming page.